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About Us

Shipping & Delivery

Shipping & Delivery Policy

Thank you for shopping at Royal Veera. This Shipping & Delivery Policy outlines important information regarding the shipping and delivery of products purchased through our e-commerce website. Please read this policy carefully before placing an order. By making a purchase, you agree to the terms and conditions outlined below.

  1. Order Processing:

1.1 Processing Time: After receiving your order, we will process it within [insert processing time] business days. This includes verification of payment, product packaging, and preparing the order for shipment. Please note that weekends and public holidays may affect processing times.

1.2 Order Verification: To prevent fraud and ensure the security of our customers, we may require additional verification or information before processing your order. We appreciate your cooperation during this process, as it helps us maintain a safe and reliable shopping experience.

  1. Shipping Methods and Costs:

2.1 Shipping Methods: We offer various shipping methods, which may vary based on your location and the products you have ordered. The available shipping options will be displayed at the time of checkout.

2.2 Shipping Costs: Shipping costs are calculated based on the selected shipping method, destination, and the weight or dimensions of the products. The shipping cost will be displayed during the checkout process. Please note that additional charges such as customs duties or taxes may apply for international shipments and are the responsibility of the recipient.

  1. Shipping Timeframes:

3.1 Estimated Delivery Time: The estimated delivery time is provided as a guideline and may vary depending on factors beyond our control, such as customs clearance, weather conditions, or logistical delays. The estimated delivery time will be displayed during the checkout process and is calculated from the date of shipment.

3.2 Tracking Information: Once your order has been shipped, we will provide you with a tracking number, if available. You can use this tracking number to monitor the progress of your shipment on the respective shipping carrier’s website.

3.3 Delays and Unforeseen Circumstances: While we strive to deliver your order within the estimated timeframe, please understand that delays or unforeseen circumstances may occur. We are not liable for any such delays that are beyond our control.

  1. Delivery:

4.1 Delivery Address: Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for any delivery issues or additional costs incurred due to incorrect or incomplete addresses.

4.2 Delivery Attempts: The shipping carrier will attempt to deliver your order to the specified address. If delivery is unsuccessful, a delivery notification or attempted delivery notice will be left. It is your responsibility to arrange for redelivery or pick up the package as per the carrier’s instructions.

4.3 Receipt of the Order: Upon receiving your order, please inspect the package for any visible damage or discrepancies. If you notice any issues, please contact us immediately.

  1. International Shipping:

5.1 Customs and Import Duties: For international shipments, customs duties, taxes, and other import fees may be levied by the destination country’s customs authorities. These charges are the responsibility of the recipient and are not included in the purchase price or shipping costs. Please contact your local customs office for information on applicable fees.

5.2 Customs Clearance: Customs procedures and clearance times vary by country. Delays in customs clearance may occur, which can extend the overall delivery timeframe. We are not responsible for any delays or issues arising during customs clearance.

  1. Contact Us:

If you have any questions or concerns about our Shipping & Delivery Policy, please contact our customer support team at [insert contact information]. We will be happy to assist you.